Your designated client representative who takes care of you from A to Z.

Our aim is for you to be able to contact us directly at any time – regardless of the issue. For this reason, every client is assigned someone who feels personally responsible for your satisfaction. No call center, no standard formulations by e-mail that don’t fit your situation and no: “I don’t know. I’ll have to ask my colleague.” Your personal manager gets to know you and your company inside out. They know at all times which trainings, seminars, etc. have been booked in the past, are currently running and can advise you on future services that you may need.

Your designated client representative will take care of the administration and organization of all of services for you – as much as you want and tailored to you and your company. We help you with implementation, organization and everything else that comes up. Whether it’s communicating with your staff, scheduling and coordinating your event or following up afterwards – your personal manager will be at your side at all times and ensure that everything runs smoothly. You’d be surprised what we’ve already achieved for our customers.

  • Honest advice for HR and employees
  • Contact person for currently running trainings, seminars, coachings, etc.
  • Planning and coordination of language placement tests
  • Oral learning progress checks for language trainings
  • Needs analysis through preliminary surveys or checklists
  • Evaluation of overall participant composition and proposal of participant groupings
  • Coordination of rooms, hotels, catering, etc.
  • Coordination of course starts and other key dates
  • Preparation and follow-up administration of trainings, seminars,
  • coachings, etc.
  • Technical support for every virtual session
MRE Verantwortliche telefoniert mit Headset

Training as a service

The focus of those responsible for further training in companies is initially on designing a training program with appropriate content and added value. We often find that administrative capacities are not available to a sufficient extent or are reduced. This is precisely where our Managed Training Service comes in.

You outsource the administrative planning, organization, implementation and evaluation to our team and focus on the content design of a professional offer. On request, we work on behalf of your company as a partner and implement all processes according to your specifications.

  • Joint analysis of further training needs
  • Planning of a further training program
  • Design concepts to fit your training needs
  • Third-party provider management and negotiation
  • Organization of all trainings with internal and external trainers
  • Participant management (registration management, answering inquiries)
  • Coordination and Excecution of participant communication
  • Invitations, forms, certificates, etc.
  • Hotel and event management

What can we do for you?

Let's talk